We value our customers and wish to express our appreciation for your business. Our rental policies and practices enhance our ability to offer quality accommodations and hospitality services.
Disclaimer:
The following information outlines the rental policies and
practices of Mara Lee Vacation Rentals. Please read these
policies and practices in order that you are fully aware of
the policies and practices when booking a reservation and
renting a property from Mara Lee Vacation Rentals. By making
a reservation, you are stating that you have fully read,
understand and agree to the rental polices and practices as
outlined by Mara Lee Vacation Rentals Policies.
Please note:
When making a reservation, the rental agreement is
contracted between the reserving person and Mara Lee
Vacation Rentals. The agreement is not transferable to
another person, party, friend or family member. The person
making the reservation is the responsible party and
acknowledges all polices and procedures of Mara Lee Vacation
Rentals and the resort's rules and regulations governing the
use of vacation property, resort property and its amenities.
The reserving person will be responsible for ensuring that
himself/herself, and all guests, whether they are registered
in the rental property or not, adhere to the rules and
regulations affecting the property, building and resort
community. Not adhering to the policies and regulations can
cause loss of rental monies, deposits, additional charges
and eviction. The reserving/responsible person must
check-in, stay in the property for the length of the rental
period, and check out with the on site resident manager.
Family Oriented Vacation Accommodations:
Mara Lee Vacation Rentals provides family oriented vacation
accommodations and will not rent to vacationing students or
young adults under the age of 25.
The responsible person must
present a valid driver's license at check-in.
Please note:
Parents must be staying at the rental property at all times
with children, teenagers and young adults under the age of
25. During spring break season, we require one parent for
every two persons under the age of 25. Our rental properties
are monitored for violation of this policy and other
policies. Reservations made under false pretenses are null
and void and all rental payments and reservation/security
deposit will be forfeited and eviction will occur. No
Exceptions.
Hospitality Code:
- No smoking, No pets, No damage and No theft. Strict adherence to occupancy limits.
- Smoking is NOT permitted in the condo or on the balcony. No exceptions.
- Smoking is NOT permitted in the vacation home or around the home's premises, including the front porch, patio, deck, yard or garage. No exceptions.
- Pets are NOT allowed. No exceptions.
- No Smoking and No Pets Policy assures guests who are allergic to smoke and/or pets that Mara Lee Vacation Rentals accommodations are comfortable for all vacationing guests.
- All towels and linens must be accounted for or the guest will be responsible for replacement costs.
Mara Lee Vacation Rentals manages privately owned properties and enforces a strict NO SMOKING and NO PETS policy.
Reservations made under false pretenses or violation of policies will be subject to forfeiture of deposit, rental fees and eviction.
Occupancy Limits:
Florida State Licensing Regulations require occupancy limits
based upon square footage of the condo or home and sleeping
accommodations. Therefore, the number of guests must not
exceed the maximum guests allowed (including all children
and babies) as indicated on the Mara Lee Vacation Rentals
web sites and on your rental confirmation for the vacation
property. Vacation properties with Mara Lee Vacation Rentals
will accommodate 6-10 guests depending on the property. If
the occupancy limit is exceeded, then guests will be evicted
and rental payment and reservation/security deposit is
forfeited. No Exceptions.
Reservation/Security Deposit:
A reservation/security deposit of $200 for condos and/or
$350 for home vacation rentals is due upon booking a
reservation. This deposit will be fully refunded by check
within 14 days of departure providing there is no smoking,
no pets, no damage, no theft, adherence to occupancy limits
and all policies and conditions are followed.
Rental Payment Policy:
In addition to the rental rate, a $60 non-refundable
processing fee and exit cleaning fee are added to the rental
invoice. The cleaning fee varies based on the type of
property. An additional $110/$120 condo cleaning fee, and
$130/ $140/ $165 home cleaning fee will be added to the
invoice. Florida tax is 11.5 % and it is added to the rental
rate and fees. Full rental payment is due 30 days prior to
arrival and may be paid by a personal check or bank
cashier's check. There will be a $35 charge on each return
check for insufficient funds. We do not accept credit cards.
Reservations made on short notice (less than 30 day prior to arrival) require payment by a bank cashier's check for deposit and rental payment. No personal checks will be accepted for short notice bookings. Credit cards are not accepted.
Spring break and summer season require weekly rentals. Four night minimum stay required off season.
The rate information provided, though deemed accurate, is not guaranteed. It is subject to errors, omissions, change of price or withdrawal without notice. We reserve the right to correct rates, fees and taxes that may have been misquoted due to human or computer error.
Cancellation Policy:
Please contact Mara Lee Vacation Rentals as soon as possible
in the event you must cancel or change properties or dates.
A $100 cancellation fee, the $60 non-refundable processing
fee and the 11.5% FL tax will be required on all canceled
reservations. The reservation/security
deposit (minus the cancellation fee, processing fee, and FL
tax) is refunded when proper notice has been given via phone
or in writing and it has been acknowledged by Mara Lee
Vacation Rentals. Daily and weekly reservations must be
canceled at least
30 days prior to arrival
and monthly reservations must be canceled
90 days prior to arrival
or the full amount of the reservation/security
deposit is forfeited. Please note: If the reservation is not
canceled within these time limits, then you will incur not
only the cancellation fee, non-refundable processing fee and
FL tax, but, will also forfeit the reservation/security
deposit.
No refund of rent for early departure.
Property Assignment:
At the time of reservation and confirmation, a vacation
property will be assigned to you. However, Mara Lee Vacation
Rentals reserves the right to change property assignments
due to maintenance repairs or other issues that may occur.
Check-in/Check-out:
Check-in time is 4:00 p.m.- 6:00 p.m.
On-site resident managers are happy to welcome you and show
you to your vacation accommodations. Your satisfaction is
important to us.
Guests, who are planning to
arrive after 6:00 PM CT, are asked to
contact Mara Lee Sieve to set up a specific arrival
appointment which has been established PRIOR to the arrival
date. Failure to make special arrangements for late check-in
with Mara Lee Sieve may result in unnecessary delay or next
day check-in.
Guest's Property Inspection Check List:
Mara Lee Vacation Rentals makes every effort to see that
your rental property is in excellent condition when you stay
with us. At check-in, you will receive a Property Inspection
Check List. We ask that you promptly review your
accommodations and please note any appliance maintenance
problems, damage or unsatisfactory conditions.
Please return it to management within 24 hours of occupancy.
If you do not return the completed form, we will conclude
that the rental property is in good order. After your stay,
the property will be inspected by management. Should there
be any damage, loss, repair work or extra cleaning required,
then, you will be responsible for these conditions and
costs.
Guest's Responsibilities:
During the rental period, guests are responsible for the
rental property, its contents, their personal belongings and
themselves. Guests must close and lock doors, garage doors
and windows when going out of the rental property.
Check-out time is 10:00 am. Check-out time is no later than 10:00 am. Guests, who are late departing, will incur 1/2 current day rental, FL tax, and additional charges for an extra crew member for housekeeping. These charges will be deducted from the security deposit. An additional housekeeping crew member will be required in order to prepare the accommodations in a timely manner. Keys, garage door openers, and gate fobs must be returned at check-out to the on-site managers. If your key is lost, then re-keying charges will occur. The property will be re-keyed by a professional service company. Please note: Re-keying the locks to the vacation property is expensive. The guest will be responsible for the re-keying and replacement costs. No exceptions. If the garage door opener or gate fob is not returned to Mara Lee Vacation Rentals upon departure, the guest will incur replacement costs. Charges will be deducted from the security deposit. If the charges exceed the deposit, then additional payment is required by the guest.
Air Conditioning and Heating:
Please do not leave the doors or windows open while the A/C
or Heater are operating. These are privately owned
properties and the owners cannot withstand unreasonable
utilities bills. Please be respectful and keep the air
conditioning and heat at a reasonable temperature setting.
Please keep the doors and windows closed when using the A/C
and Heat.
Parking Regulations:
RV's, boats, watercraft, or trailers are NOT allowed.
Please park your cars in the garage or in the
driveway at the vacation homes. If you are staying in a
condo, please park your car in the parking lot. The
homeowner’s association fine is $100 for parked cars on the
street. The penalty fine will be deducted from the security
deposit for violation of the community parking code. In
addition, cars are liable to be towed. The homeowner’s
association strictly enforces the parking regulations.
No Subletting:
The rental agreement has been made between the
reserving/responsible person and Mara Lee Vacation Rentals.
The agreement is not transferable to another
person/party/friends or family. The person making the
reservation is the responsible party and acknowledges all
policies and procedures of MLVR and Resort Property rules
and regulations governing the use of vacation property,
resort property and it amenities. The reserving/responsible
person must check-in, stay in the property for the length of
the rental period, and check-out with on site resident
managers.
Swimming Pool and Beach:
During your stay, please familiarize yourself with rules,
policies and practices concerning the beach, swimming pools
and recreational facilities and resort amenities. Please
note: No tents, no canopies and no pets are allowed on the
beach.
Safety:
It is the guest's responsibility to learn about safety
precautions, warning signs of water conditions, and safety
procedures concerning swimming in the ocean, pool, and hot
tub Jacuzzi. Children are not allowed in the hot tub Jacuzzi
due to safety reasons.
Good Housekeeping:
It is prohibited to rearrange the furniture.
The vacation property will be cleaned to quality standards prior to your arrival and after your departure. Maid service is not provided during your stay. You are responsible for cleaning during your stay and for leaving the property in good condition at check-out. For example: wash the dishes, clean up spilled milk, juice, candy wrappers etc. Clean up a sticky floor. Put the iron and ironing board back in its proper place. Take all the trash to the dumpster. If the property is left damaged, unusually dirty and messy, you will forfeit your security deposit and will be charged additional fees to offset the expense of cleaning and/or repairs.
Refrigerator: Please do not overload the refrigerator with drink cans and bottles. Please do not reset the refrigerator setting to a low setting for a "quick cool" for drinks. This can cause problems with the refrigerator and restricts the refrigerator from cooling properly. If a service repairman is required, then the charges will be deducted from the security deposit. If the charges exceed the deposit, then additional payment is required by the guest.
Washer/Dryer: Please thoroughly shake out the sand from beach towels and swimsuits before washing/drying them in the washing machine. Sand causes problems in washer/dryers and a repairman may be required. If a repairman is required, then the charges will be deducted from the security deposit. If the charges exceed the deposit, then additional payment is required by the guest.
Please do not take the property's bath towels or linens to the beach. Please bring your own beach towels. If beach towels or other colorful items are wash/dried with the property's towels/linens, then replacement charges of the affected towels/linens will be deducted from the security deposit. If the charges exceed the deposit, then additional payment is required by the guest.
Linens/Towels/Supplies. The property provides basic towels/linens and starter supply of trash liners, bathroom paper and soap. However, guests will need to provide their own laundry detergent, additional paper products and household supply items for their stay.
Trash Disposal. Please place trash in trash bags and dispose of trash at the dumpster at the resort during your stay. Maravilla Resort homes and Beach Retreat Cottages are offered EARLY MORNING trash pick up on Monday and Thursday. Otherwise, please dispose of your trash at the dumpster during your stay. Prior to check-out, all guests are required to dispose of all food trash and garbage at the dumpster located in the resort.
The rental property must be left in good condition. All soiled dishes must be washed in the dishwasher or by hand prior to departure. Mara Lee Vacation Rentals reserves the right to retain partial or full security deposit for late departure, carpet cleaning or additional housekeeping services due to guest's lack of care or respect for privately owned properties. Additional charges may apply to offset deep cleaning, damage and/or theft. Please treat the property with care and the neighbors with courtesy.
The vacation properties may have a locked closet(s) that is reserved for storage for the owner's personal items. The locked closet is NOT included in the rental.
Routine or Repair Maintenance:
The management team and with the owners of the property are
diligent about the maintenance of the rental property.
However, in case a problem develops with the property's
appliances, plumbing or heating/air conditioning, please
contact on the site management immediately. Management will
respond quickly and supervise the repair/maintenance. No
refund or rate adjustment shall be made for failures such as
the supply of electricity, water, air conditioning,
telephone, television or cable service, appliances, etc.
Resort Amenities and Property Management:
Maravilla Resort and Beach Retreat have common areas such as
private beach, pools, tennis courts, hot tub, club house,
parking lot and grounds. Mara Lee Vacation Rentals manages
only privately owned condos and homes noted on its web
sites. Mara Lee Vacation Rentals has no control over the
outside environment of the resort property complex.
Maintenance and repairs concerning the pools, condition of
the beach and/or ocean or anything related to the outside
common areas of the resort complex are not the
responsibility of Mara Lee Vacation Rentals. The resort's
property management association is responsible for the
maintenance, repairs, safety and security of the outside
environment of the resorts. Mara Lee Vacation Rentals does
not refund any rent due to the resort's failure for any
reason to provide its amenities, safety or security of the
resort.
Severe Weather:
We do not refund rents due to shortened stays because of
weather.
Hurricane Policy:
We will refund unused days in the event of a
MANDATORY evacuation in our area. No
refunds will be given unless a mandatory evacuation order is
issued by local authorities. The day the mandatory
evacuation is issued, Mara Lee Vacation Rentals will refund
to currently registered guests any unused portion of the
rent from the time they check-out of the property. Guests
scheduled to arrive during a mandatory evacuation may
shorten their stay to come in after the evacuation is lifted
and they will be refunded any unused portion of the rent. If
you choose to cancel your reservation immediately after the
mandatory evacuation hurricane warning has been lifted and
the area is not accessible you will be refunded the rental
payment minus the $100 cancellation, $50 processing fee and
the 11.5% FL tax. However, if no mandatory evacuation
hurricane warning is issued specific to the Destin area, and
you choose to cancel your reservation, you will incur the
$100 cancellation fee, $50 non-refundable processing fee
plus applicable FL tax and loss of the reservation/security
deposit.
Disclaimer:
Property owners, operation managers, and Mara Lee Vacation
Rentals, and owners of Mara Lee Vacation Rentals, will not
be held responsible for acts of theft, vandalism, or other
loss or damages to guests/renters personal property or items
left at the vacation property. Please double check for all
your belongings before you leave the rental property. Mara
Lee Vacation Rentals is not responsible for items that may
have been left behind at the rental property.
Guests/Renters acknowledge that Mara Lee Vacation Rentals, and owners of Mara Lee Vacation Rentals, property owners, management, and contract workers cannot be held responsible regardless of fault, for any accident, loss, damage, injury or death suffered by the renter and/or guests, members of their party or any other guests which the renter/guest or their party have allowed access to the property or resort complex, regardless of said loss, is a result directly or indirectly from acts of god, danger incident to the sea, any body of water, fire, breakdown of machinery, electrical problems, appliance, resort amenity, equipment, acts of government or other authorities, delays or cancellations of or changes in itineraries or schedule or from acts of omission of any property, property management, resort complex, power outages, road conditions and airlines.
Guests/Renters will release and hold harmless any and all parties involved with the rental, management, operations and reservations of the property and to release and hold harmless its owners and/or representatives for any loss or damage to personal property and/or for any injury and /or death. The guest/renter further agrees to hold harmless Mara Lee Vacation Rentals, Mara Lee Properties LLC, Mara Lee Inc for any accident, injury or death that occurs on Mara Lee Vacation Rentals premises, Mara Lee Properties LLC premises, or associations with Mara Lee Inc or any property that is rented through Mara Lee Vacation Rentals.
Guests acknowledge that Mara Lee Vacation Rentals serves as the agent of the property owner. All monies are placed in an interest-bearing account with interest payable to Mara Lee Vacation Rentals.